Website: http://www.passporthealthplan.com
Facebook: http://www.facebook.com/passporthealthplan
LinkedIn: http://www.linkedin.com/company/passport-health-plan/
Twitter: Follow @PassportHealthP
Mailing Information
Passport Health Plan
5100 Commerce Crossings Drive
Louisville, KY 40229
Main Office Number
1-502-585-7900
Members
Member Services
1-800-578-0603
Available Monday through Friday, between 8 a.m. and 6 p.m. (EST)
TDD/TTY
1-800-691-5566
For information about Transportation call toll free
1-888-941-7433 (Voice and TTY)
Provider Services
1-800-578-0775
Provider Relations Department
(502) 585-7943
Provider Claims Services Unit (PCSU)
(800) 578-0775
Hours of Operation: Mondays, Tuesdays, and Thursdays, and Fridays – 8:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m. Wednesdays – 9:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m.
Utilization Management
(800) 578-0636
Case Management
(800) 578-0636
Electronic Claims Submission
Emdeon (formerly WebMD)
(800) 845-6592
Passport Health Plan electronic payer identification number is 61129
Claims Submission (for new and corrected paper claims)
Passport Health Plan
P.O. Box 7114
London, KY 40742
Family Planning Claims Submission
AmeriHealth Family Planning
Attn: Claims
P.O. Box 42476
1901 Market Street, 29th Floor
Philadelphia, PA 19101-2476
Vision Claims Submission
Block Vision
120 West Fayette Street, Suite 700
Baltimore, MD 21201
Submission of Medical Records (when requested for claims processing)
Passport Health Plan
200 Stevens Drive
Philadelphia, PA 19113